Privacy Policy 

Last updated: May 15, 2025

This Privacy Policy describes how I, Melissa Ryan, collect, use, and protect your information when you use my website (cambiumcounseling.com) and my services. I am committed to safeguarding your privacy and explaining your rights regarding your personal data.

1. Definitions

  • Personal Data: Information that identifies you as an individual, such as your name, email, or address.

  • Usage Data: Information automatically collected about how you interact with my website, such as your IP address, browser type, and pages visited.

  • Cookies: Small files placed on your device to help improve your experience and analyze website usage.

  • Service Provider: Third-party companies or individuals who help me operate the website or analyze its use.

2. Information I Collect

Personal Data
When you use my website or contact me, I may ask you to provide certain personally identifiable information, which may include:

  • Name

  • Email address

  • Phone number

  • Address

Usage Data
I automatically collect information about how you access and use my website, including your IP address, browser type, device information, and how you interact with the site.

Cookies and Tracking Technologies
I use cookies and similar technologies to track activity on my website and store certain information. You can manage your cookie preferences through your browser settings.

3. How I Use Your Information

I use your information to:

  • Provide and maintain my services

  • Respond to your inquiries or requests

  • Improve website functionality and user experience

  • Analyze website usage and trends

  • Comply with legal and regulatory requirements

  • Communicate with you about updates, services, or offers (unless you opt out)

4. Cookies and Analytics

I use both essential and analytics cookies:

  • Essential Cookies: Necessary for website operation and security.

  • Analytics Cookies: Help me understand how visitors use my website so I can improve it. You may opt out of analytics cookies through your browser settings.

5. Sharing Your Information

I do not sell or rent your personal information. I may share your data:

  • With service providers who help me operate or analyze the website (under strict confidentiality agreements)

  • If required by law or to protect my legal rights

  • In connection with a business transfer (such as a merger or acquisition), with prior notice to you

6. Data Security

I use reasonable measures to protect your information from unauthorized access or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure.

7. Data Retention

I retain your personal data only as long as necessary for the purposes outlined in this policy and to comply with legal requirements. Usage data is generally retained for a shorter period unless needed for security or legal obligations.

8. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information

  • Withdraw consent for data processing

  • Object to or restrict processing of your data

  • Request data portability

To exercise these rights, please contact me directly.

9. HIPAA and Confidentiality

As a counseling provider, I comply with the Health Insurance Portability and Accountability Act (HIPAA) regarding the use and disclosure of Protected Health Information (PHI). PHI is used only for treatment, payment, and healthcare operations, or as otherwise permitted by law. Any other disclosure requires your written authorization.

10. Children’s Privacy

My services are not directed to children under 13. I do not knowingly collect personal information from children under 13. If you believe a child has provided me with personal data, please contact me so I can remove the information.

11. Links to Other Websites

My website may contain links to third-party sites. I am not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.

12. Changes to This Privacy Policy

I may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. I encourage you to review this policy periodically.

13. Contact Me

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact: melissa@cambiumcounseling.com.

By using my website, you acknowledge that you have read and understood this Privacy Policy.

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